Items must be returned in their original condition: unworn, unused, with all original tags attached and in the original packaging. Before sending your return, please contact us by WhatsApp or email with your order number and reason for return. Once approved, you can send the item to the address below.

Return shipping costs are the responsibility of the customer, except in cases of faulty, damaged, or incorrect items. Once we receive and approve your return, your refund will be processed to your original payment method. Depending on your bank or payment provider, processing times may vary.


Email: info@zeynepserdengecti.com
Whatsapp: +90 533 649 76 70
Return Address:  Zeynep Serdengecti Atelier
Valikonağı Caddesi  Şehit İsmet Armağan Sokak No:3 Korzay Apartmanı Kat:2 D:10.   Şişli / İstanbul / Türkiye Posta Kodu: 34363